Microsoft Voice and Unified Communications, by Joe Schurman

Microsoft's vision of voice products and services for consumer, small/medium businesses, and enterprise organizations including a foreword by Gurdeep Singh Pall, Vice President of Microsoft Unified Communications Group, and commentary by Xuedong Huang, General Manager of Microsoft Research Communications Innovation Center.
Technical guidance and information related to Microsoft Windows Live, Microsoft Response Point, and the Microsoft Unified Communications platform.
Sales guidance for selling Microsoft voice solutions in the SMB and Enterprise markets.
Examples of customized Microsoft Voice and Unified Communications applications.
Overview of Microsoft Voice and Unified Communications security.
Latest Microsoft Voice and Unified Communications research and development.
Understanding of voice, unified communications, and telephony concepts and terms as well as the history and evolution of communications technology.